jili 777's Privacy Policy
Your personal information is completely safe with us. Read this policy for details on what data is collected, why it is collected, and how it is kept secure.
Table of Contents
1 Introduction and Scope
jili 777 places the highest priority on the privacy of its members. This Privacy Policy applies to the use of jili 777's website, mobile application, and related services. It describes what types of personal information we collect from our members, why we collect it, and how that information is processed and kept secure.
By registering on our platform or using any of our services, you agree to the terms of this Privacy Policy. Our Terms and Conditions and this Privacy Policy are complementary documents and should be read together.
This policy applies only to services directly operated by jili 777. Third-party websites or services are governed by their own privacy policies, for which jili 777 is not responsible.
2 What Information We Collect
2.1 Information You Provide Directly
During registration and account management, the information you provide to us includes:
- Full name (as per your National ID card)
- Date of birth (for age verification)
- Mobile number and email address
- Residential address
- National ID card or passport details (for identity verification)
- Financial transaction information — mobile banking numbers (bKash, Nagad, Rocket, Upay) and bank account details
2.2 Automatically Collected Information
Information collected automatically while you use our platform includes:
- IP address and device identification information
- Browser type and operating system version
- Time and duration of access to the platform
- Pages visited and links clicked
- Information collected through cookies and similar tracking technologies
2.3 Transaction and Gaming Information
As part of monitoring your account activity, the following information is stored:
- Deposit and withdrawal history
- Betting and gaming history
- Records of bonuses received and used
- Account balance change logs
3 How We Collect Information
jili 777 collects information through several methods. The most direct method is when you fill in the registration form and voluntarily provide your details. In addition:
- Cookies and tracking pixels: When you visit our website, browsing behaviour is monitored through cookies.
- Live chat and support: When members contact the support team, details of the conversation may be recorded.
- Payment processors: During deposit or withdrawal processes, the necessary transaction information is passed to us from the payment gateway.
- Affiliates and referrals: When someone registers through a referral link, the referrer's information is stored.
- Identity verification process: As part of KYC (Know Your Customer) verification, your ID document details are collected.
4 Purpose of Using Information
4.1 Service Operation and Improvement
Collected information is primarily used for the following:
- Creating, managing, and verifying accounts
- Processing deposit and withdrawal transactions
- Correctly distributing bonuses and promotions
- Identifying and resolving technical issues on the platform
- Improving service quality and planning new features
4.2 Security and Fraud Prevention
Information is used to protect the jili 777 platform and its members:
- Preventing the creation of multiple accounts
- Detecting unauthorised access attempts
- Monitoring suspicious transactions
- Taking action against account hacking and data theft
4.3 Communication and Support
Your contact information is used to send important account-related updates, confirm transactions, and stay in touch through our 24/7 support team. Our support team provides service in both Bengali and English.
We obtain your consent before sending promotional messages, and you may request to stop receiving such messages at any time.
4.4 Ensuring Responsible Gaming
We analyse members' gaming behaviour to identify risky patterns and provide timely assistance. Following jili 777's Responsible Gaming Guidelines, we support members who may be facing gaming-related issues.
5 Data Storage and Security
5.1 Security Technology
jili 777 uses industry-leading security technology to protect your information:
- SSL Encryption: All communication on our website and app is encrypted using SSL (Secure Sockets Layer) technology.
- Data Encryption: Stored sensitive information, particularly payment details, is kept in encrypted form.
- Firewall and intrusion detection: Multi-layered security systems are active on our servers.
- Regular security audits: Third-party security experts regularly test our systems.
5.2 Data Retention Period
All relevant information is retained while your account is active. Even after an account is closed, certain information may need to be retained for a specified period to meet legal and regulatory obligations. Once that period expires, the information is securely deleted or anonymised.
5.3 Your Role in Data Protection
While we take technical measures to ensure platform security, you also have a role in protecting your own account:
- Use a strong and unique password
- Do not share your login details with anyone
- Log out after using a cyber café or public device
- If you notice suspicious activity on your account, notify the support team immediately
6 Sharing Information with Third Parties
jili 777 never sells your personal information or transfers it to third parties for commercial purposes. However, limited information sharing may occur in specific circumstances:
- Payment service providers: Necessary information is shared with bKash, Nagad, Rocket, Upay, and banking partners to process deposits and withdrawals.
- Identity verification services: As part of the KYC process, information may be verified with trusted verification agencies.
- Technology service providers: Companies that provide technology services to operate the platform may view limited information under contractual confidentiality obligations.
- Legal obligations: We may be legally required to provide information in response to a court order or a valid request from a law enforcement authority.
7 Cookies and Tracking Technology
7.1 What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. The jili 777 website uses cookies for the following purposes:
- Essential cookies: These cookies are necessary to keep login sessions active, store security tokens, and run the core functions of the platform.
- Functional cookies: These help remember your preferred language, theme, and other settings.
- Analytics cookies: These collect anonymous statistics to understand which sections of the platform are used most.
7.2 Cookie Control
You can disable cookies by changing your browser settings. However, please note that disabling essential cookies may cause many platform features, including login, to stop working properly.
8 Your Rights Regarding Your Information
As a jili 777 member, you have the following rights over your personal information:
- Right to access: If you want to know what information we hold about you, contact our support team.
- Right to correction: If any information in your profile is incorrect, you may request that it be corrected.
- Right to deletion: In certain circumstances you may request that your information be deleted, though some data may need to be retained due to legal or contractual obligations.
- Right to object to processing: You have the right to object to your information being used for marketing purposes.
- Data portability: In some cases you may request to receive your information in a structured format.
To exercise any of these rights, contact us through our 24/7 support channels. We will respond to your request as promptly as possible.
9 Protection of Minors
jili 777 strictly enforces a 21+ age policy. Anyone under the age of 21 is strictly prohibited from opening an account or using the platform.
We do not intentionally collect any personal information from minors. If a registered member is found to be under 21 years of age, that account will be closed immediately and the associated information will be securely deleted.
Parents are encouraged to use browser filters and parental controls to prevent their children from accessing this platform.
10 Changes and Updates to the Policy
jili 777 may update this Privacy Policy from time to time. If significant changes are made, we will notify registered members via email or platform notifications.
Continuing to use the platform after any changes have been made will be considered as your acceptance of the updated policy. We therefore recommend visiting this page regularly to view the latest version of the policy.
If you object to any changes, please contact our support team before closing your account. Answers to privacy-related questions can also be found in our FAQ section.
11 Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. The jili 777 support team is available in both Bengali and English, 24 hours a day, 7 days a week.
To learn more about us, visit our About Us page — it has detailed information about our goals and values.
Send any formal complaints or requests regarding your privacy in writing to our support email. We will respond as quickly as possible.
Support Channels
Active 24/7 — chat directly from any page on the platform
Bengali and English
24 hours a day, 7 days a week